Privacy & Cookie Policy

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This policy tells you about how we use and protect your personal data.



This privacy policy describes how we handle the personal data that you supply to us for the sole purposes of ISITC Europe sales and marketing communications (the “Purpose”) based on an indicated interest in our forums, events and industry information. By accepting this Privacy Policy and the User Agreement in registration, you expressly consent to our collection, storage and use for the Purpose.

This Privacy Policy is effective on 25th May 2018 for all users.


We only collect personal data and never sensitive personal data such as gender, home contact details, ethnicity, religion, political affiliation or sexuality. Our method of collection is one of the following, and in all cases is or has been based on an indication of legitimate interest in ISITC Europe:

  • – Online via ISITC Europe website (the “Site”) registration
  • – An enquiry directly via the Site
  • – Direct personal receipt of your business card and your consent to contact
  • – Through an express ‘opt-in’ related to an industry event
  • – Registrations for ISITC Europe Events, Forums, White Papers, etc.

You can browse the Site without telling us who you are or revealing any personal data about yourself. Once you give us your personal data via the Site registration process, you are not anonymous to us. If you choose to provide us with your personal data this will only be used for the Purpose and never distributed to third parties other than those that ISITC Europe use for the Purpose.

We may collect and store the following Personal Data:

  • – Your name and surname (without salutation or gender);
  • – Your business or work email address;
  • – Your business address;
  • – Your mobile phone number for business purposes;
  • – Your business landline phone number;
  • – Your job title or role;
  • – Your company name;
  • – Your areas of business interest; and
  • – You communication preferences with ISITC Europe.


We don’t sell or rent the personal data that you share with ISITC Europe to third parties for any purpose without your explicit consent. If you don’t wish to receive sales and marketing communications from ISITC Europe, you may unsubscribe by clicking on the “unsubscribe” link located at the end of any marketing communication from ISITC Europe or on the Site if you are a Registered User. Unsubscribing as a non-registered user will result in ISITC Europe upholding your right to ‘be forgotten’. Registered users can log into their account on the Site and review their account privacy settings and exercise their right to be forgotten should they wish to do so.


Our primary purpose in collecting personal data is to understand your needs and provide you with a better service. You agree that we may use your personal data to:

  • – Provide the services and support you request;
  • – Resolve disputes and troubleshoot problems;
  • – Customize, measure, and improve our services and the Site’s content and layout; and
  • – Share market commentary, ISITC Europe newsletter and updates, and event and forum information based on your communication preferences.

Our Disclosure of Your Data

We may disclose personal data to respond to legal requirements, enforce our policies, or protect anyone’s rights, property, or safety.

We may also share your personal data with:

  • – Other third parties to whom you explicitly give consent to share your data with us;

Without limiting the above, in an effort to respect your privacy we will not otherwise disclose your personal data except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Account Protection  

If you are a Registered User of the Site, your password is the key to your account. Use unique numbers, letters, and special characters and do not disclose your ISITC Europe password to anyone. If you do share your password or your personal data with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal data and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

Accessing, Reviewing and Changing Your Personal Data

If you are Registered User of the Site, you can see, review and change your personal data settings by logging into the Site with your user name and password. You can control what information you wish to receive and via what channels or exercise your “right to be forgotten”.

If you are not a Registered User and you click on ‘unsubscribe’ at the bottom of any communication ISITC Europe sends to you, ISITC Europe will uphold your “right to be forgotten’ and your data will be erased and all communication will cease.

In all cases, any person can request details of what data ISITC Europe holds about them at any time by contacting us at

Contact Us

For further information on our privacy policies and practices relating to the handling of Personal data, email us at


ISITC Europe reserves the right to amend this Privacy Policy at any time by posting the amended terms on the Site and notifying all consenting users for which ISITC Europe has contact details.