Terms and Conditions

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Terms and Conditions of Use

This Agreement sets out the terms and conditions of your use of the ISITC EUROPE CIC (“ISITC”) website located at www.isitc-europe.com  (“the Website”).

The use of the Website constitutes your acceptance, without modification, to the terms, conditions and disclaimers contained in this Agreement. If you do not accept these Terms and Conditions you should not use any of the documents or information contained herein and you should leave the Website immediately.

Legal Advice

The use of the Website does not constitute legal, accounting or other professional advice. Legal and other professional advice is therefore recommended in all circumstances before your company enters into any agreement based on any information contained in this Website or any document you have bought via this Website.

Distance Selling Regulations

Due to the digital nature of the documents no automatic right of refund or cancellation exists after a document has been purchased by you in accordance with Regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000.

Document Format

ISITC EUROPE CIC documents are mainly offered in Portable Document Format (PDF) format although occasionally they may be made available in Microsoft Word or some other industry standard format.

Use of ISITC EUROPE Service

You should ensure that any information supplied by you is correct before proceeding to payment. ISITC EUROPE CIC does not accept responsibility or offer refunds if you provide incorrect information. It is also your responsibility to select the correct document for your needs. We cannot be held responsible for any errors made by you in selecting the wrong document or entering incorrect information.

Use of Documents

Copyright in the ISITC EUROPE CIC documents belongs to ISITC EUROPE CIC unless specifically stated otherwise. You may not provide any document for re-sale or re-publish or re-distribute any document for free use by others. You may not translate, disassemble, decompile, reverse engineer, adapt, vary or modify the documents. If you purchase access to ISITC EUROPE CIC documents by way of a subscription we reserve the right to suspend your subscription if we have reasonable grounds to suspect that you are in breach of any of these Terms and Conditions.

If you purchase an ISITC EUROPE CIC document then the document may be used for business use by you or your business but the document may not be re-sold, re-published, re-distributed or used in part or whole to create documents for any other party.


The information and documents available on the Website are provided on an “as is” basis without any representations or endorsements made and without any warranty of any kind whether express or implied, including but not limited to implied warranties of fitness for purpose, merchantability and accuracy.

Nothing contained in the Website is intended to constitute advice of any sort, whether legal or otherwise and the basis on which you acquire or make use of any information or document is that the information or document is suitable for use by you. The information and documents provided through this Website are provided for informational purposes only and we will not have any liability to you at all if you use any information or document.

By using the Website you agree that in no circumstance shall ISITC EUROPE CIC be liable for any indirect, incidental, special or consequential damages, including, but not limited to, loss of business or profits or any other financial loss, arising out of or in any way connected with the use of the Website or the documents, under any law or on any basis whatsoever whether contractual or otherwise, except in relation to death or personal injury for which no limit shall apply. In addition you agree that if, for any reason, ISITC EUROPE CIC is liable for any damages, other than those for death or personal injury, the total liability of ISITC EUROPE CIC shall be limited to the amount of the document purchased plus an additional amount of £100.


The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.

Alteration of Terms and Conditions

We reserve the right to alter the Terms and Conditions from time to time, but this right shall not affect the existing Terms and Conditions accepted by you upon making a purchase using the Website.


For complaints about our service or any ISITC EUROPE CIC product please contact us using the Contact Us page. We shall endeavour to respond to complaints within two UK working days.

Entire Agreement

This Agreement constitutes the entire agreement between us concerning its subject matter.


If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.


Your statutory rights are not affected.

ISITC EUROPE CIC is company registered in England and Wales under registration number:  12194074, our registered address is 59-60 Russell Square, London, United Kingdom, WC1B 4HP. VAT registration number 810361081.

Our general enquiries email address is admin@isitc-europe.com but to receive our fastest attention we recommend using our Contact Us page.


This Agreement shall be governed by and construed in accordance with the law of England, and each of the parties submits to the exclusive jurisdiction of the courts of England.